ETIKA DAN TANGGUNG JAWAB SOSIAL DALAM PEMASARAN GLOBAL: MEMBANGUN REPUTASI YANG BERKELANJUTAN
DOI:
https://doi.org/10.61722/jiem.v2i12.3036Abstract
Abstract: This study aims to analyze ethics and social responsibility in global marketing: building a sustainable reputation, the focus of this research uses a literature study approach by analyzing previous articles and journals related to marketing ethics, corporate social responsibility, and the impact of corporate reputation in the context of global marketing. The findings show that the integration of ethical values and engagement in social initiatives positively affect a company's image, strengthen relationships with customers, and make a positive contribution to business sustainability on a global scale. This research provides valuable insights for marketing practitioners and corporate leaders who seek to build a strong and sustainable reputation in a dynamic global marketing context.
Keywords: Ethics, Responsibility, Global Marketing, Reputation.
Abstrak: Penelitian ini bertujuan untuk menganalisis etika dan tanggung jawab sosial dalam pemasaran global : membangun reputasi yang berkelanjutan, fokus pada penelitian ini menggunakan pendekatan studi pustaka dengan menganalisis artikel dan jurnal terdahulu yang terkait dengan etika pemasaran, tanggung jawab sosial perusahaan, dan dampak reputasi perusahaan dalam konteks pemasaran global. Hasil temuan menunjukkan bahwa integrasi nilai-nilai etis dan keterlibatan dalam inisiatif sosial secara positif memengaruhi citra perusahaan, memperkuat hubungan pelanggan, dan memberikan kontribusi positif pada keberlanjutan bisnis dalam skala global. Penelitian ini memberikan wawasan yang berharga bagi praktisi pemasaran dan pemimpin perusahaan yang berupaya membangun reputasi yang kuat dan berkelanjutan dalam konteks pemasaran global yang dinamis.
Kata Kunci : Etika, Tanggung Jawab, Pemasaran Global, Reputasi.
References
Budhi Wilardjo, Setia. (2011). Menjalankan Bisnis Secara Etis Dan Bertanggung Jawab. Jurnal Unimus, Vol. 7, No. 2.
Crane, A., & Matten, D. (2016). Etika Bisnis: Mengelola Kewarganegaraan Korporat dan Keberlanjutan di Era Globalisasi. Oxford University Press.
Durin, Ramzi. (2020). Arti Penting Menjalankan Etika Dalam Bisnis. Jurnal Valuta, Vol. 6, No. 1.
Fombrun, C., & Van Riel, C. (2007). Reputasi dan Keberuntungan: Bagaimana Perusahaan Sukses Membangun Reputasi yang Memenangka. FT Press.
Kotler, P., & Lee, N. (2005). Tanggung Jawab Sosial Perusahaan: Melakukan yang Terbaik untuk Perusahaan dan Tujuan Anda. John Wiley & Sons.
Porter, M. E., & Kramer, M. R. (2006). Strategi dan Masyarakat: Kaitan Antara Keunggulan Bersaing dan Tanggung Jawab Sosial Perusahaan. Harvard Business Review.
Rahman, Reza. (2009). Corporate Social Responsibility: Antara Teori Dan Kenyataan. Jakarta: Media Persindo.
Satria Pratama, Panji. (2017). Pemberdayaan Masyarakat Kabupaten Boyolali Dalam Program Corporate Social Responsibility PT. SIDOMUNCUL. Semarang: Badan Penerbit Universitas Diponegoro Semarang.
Supranyo. (2010). Corporate Social Responsibility, Teori Dan Praktik. Semarang: Badan Penerbit Universitas Diponegoro Semarang.
Triastity, Rahayu. (2010). Bisnis Dan Tanggung Jawab Sosial. Jurnal Ekonomi dan Kewirausahaan, Vol. 10, No. 1.
Alharthi, M. (2021). The Role of Corporate Responsibility in Enhancing Brand Image: A Study of Global Brands. International Joiurnal of Marketing Studies, 13 (2), 45 – 60.
De Oliveira, A. C., & Freitas, S. (2022). Ethical Marketing Practices in a Globalized World: Challenges and Opportunities. Journal of Business Ethics, 176 (3), 547-563.
Farooq, O., & Khan, M. (2023). Impact of Corporate Social Responsibility on Consumer Behavior in Emerging Markets. Journal of Consumer Marketing, 40(1), 23-35.
Hossain, S., & Khatun, S. (2021). The Influence of Ethical Marketing on Consumer Trust and Loyalty: Evidence from the Retail Sector. Journal of Retailing and Consumer Services, 59, 102-110.
Lee, E., & Lee, H. (2024). The Effect of Corporate Social Responsibility on Consumer Purchase Intentions: A Global Perspective. Sustainability, 16(1), 234-250.
Mulyana, M., & Sari, R. (2020). Ethical Consumerism: How corporate social Responsibiity Affects Buying Decisions. Asian Journal of Business Ethics, 11 (1), 123 – 140.
Nguyen, T. T., & Tran, Q. (2023). Cultural Impacts on Ethical Marketing Practices in Global Business. Journal of International Business Studies, 54(2), 198-215.
Rahman, M., & Hossain, M. (2021). Corporate Social Responsibility and Its Effects on Brand Loyalty: A Study of Bangladesh. European Journal of Marketing, 55(7), 1705-1720.
Smith, J. A., & Thomas, K. (2023). The Intersection of Ethics, Corporate Social Responsibility, and Marketing Strategy: A Systematic Review. Journal of Business Research, 151, 275-290.
Zhao, L., & Zhang, X. (2020). Understanding the Role of Corporate Ethics in Global Marketing Strategies.International Journal of Business and Management, 17 (5), 55 – 70.
Ahmed, Z., & Ali, A. (2020). The Role of Ethical Marketing in Costumer Decision-Making: Insights from Global Brands. Journal of Marketing Theory and Practice, 30 (3), 210-225.
Bala, M., & Verma, D. (2023). Corporate Social Responsibility and Its Impact on Brand Image: A Cross-Cultural Study. International Journal of Business and Society, 24(1), 92-105.
Bhasin, H., & Bansal, S. (2021). The Influence of CSR on Consumer Trust and Loyalty: evidence from Indian Markets. Journal of Business Research, 134, 645-653.
Choudhury, T., & Ghosh, A. (2024). Ethical Marketing and Its Impact on Sustainable Business Practices. Sustainability, 16(2), 456-470.
Dey, S., & Dutta, A. (2023). The Effects of Corporate Social Responsibility on Consumer Behavior: A Meta-Analysis. Journal of Business Ethics, 184(4), 789-805.
El-Ashmawy, M., & Ismail, A. (2022). The Role of Ethical Practices in Building Corporate Reputation: A Global Perspective. Business Ethics: A European Review, 31(3), 541-558.
Jafari, A., & Jafari, M. (2021). Ethical Marketing Strategies in Global Business: Challenges and Solutions. International Journal of Marketing Studies, 13(4), 78-92.
Kaur, R., & Gupta, S. (2023). The Impact of CSR Initiatives on Consumer Perception: Evidence from the FMCG Sector. Journal of Retailing and Consumer Services, 69, 102-114.
Kaur, R., & Gupta, S. (2023). The Impact of CSR Initiatives on Consumer Perception: Evidence from the FMCG Sector. Journal of Retailing and Consumer Services, 69, 102-114.
Lim, W. M., & Ting, D. H. (2024). The Role of Cultural Differences in Ethical Marketing Practices. Journal of International Consumer Marketing, 36(1), 25-39.
Liu, Y., & Zhang, Y. (2022). Corporate Social Responsibility and Brand Loyalty: A Study of Chinese Consumers. Asian Business & Management, 21(2), 123-140.
Makhdoom, U., & Shafique, M. (2023). The Relationship Between Ethical Marketing and Consumer Satisfaction: A Study of Retail Sector. Journal of Consumer Satisfaction, Dissatisfaction and Complaining Behavior, 36, 25-40.
Nascimento, S. S., & Silva, F. (2021). Corporate Social Responsibility: A Driver for Sustainable Competitive Advantage. Sustainable Development, 29(5), 1021-1032.
Ranjan, J., & Prakash, A. (2024). Examining the Role of Ethics in Corporate Marketing Strategies: A Systematic Review. International Journal of Business and Management Science, 16(1), 55-70.
Sadiq, M., & Ahmed, A. (2022). Corporate Social Responsibility and Its Impact on Firm Performance: A Review of Literature. Journal of Business Research, 142, 456-467.
Wang, Y., & Li, X. (2023). The Influence of Corporate Ethics on Brand Equity: Evidence from the Technology Sector. Journal of Brand Management, 30(1), 34-47.
Downloads
Published
Issue
Section
License
Copyright (c) 2024 JURNAL ILMIAH EKONOMI DAN MANAJEMEN
This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.