Studi Kasus Lingkungan Kerja di Sektor E-commerce: Menggali Faktor-faktor yang Mempengaruhi Kesejahteraan Karyawan Berdasarkan Data Internet

Abstract

This research aims to explore the factors that influence employee well-being in the e-commerce sector through a case study approach based on secondary data. By relying on literature sources available on the internet, such as journals, articles, and industry reports, this research analyzes various elements of the work environment that can have an impact on employee well-being. Some of the main factors found in this study include work flexibility, supportive organizational culture, use of technology, and stress management. The results showed that flexibility in working hours and work location, a collaborative culture that supports open communication, and wise use of technology can increase job satisfaction and reduce stress. However, excessive use of technology without balance with social interaction can lead to psychological problems such as digital stress. This study concludes that e-commerce companies need to create a balanced work environment between operational efficiency and employees' emotional well-being to increase their productivity and job satisfaction.