Pengaruh Content Marketing, Social Media Engagement, Dan Brand Image Terhadap Minat Beli Konsumen Di D’fresto Bekasi Timur

Authors

  • Yohannes Nevidelis Parhusip Universitas Bhayangkara Jakarta Raya
  • Achmad Fauzi Universitas Bhayangkara Jakarta Raya
  • Novita Wahyu Setyawati Universitas Bhayangkara Jakarta Raya

DOI:

https://doi.org/10.61722/jiem.v3i8.6153

Keywords:

Content Marketing, Social Media Engagement, Brand Image, and Purchase Interest

Abstract

This study aims to analyze the influence of content marketing, social media engagement, and brand image on consumer purchasing interest in D’Fresto in East Bekasi. The background of this study is based on changes in consumer behavior that increasingly rely on digital media in the purchasing decision-making process. The method used is a quantitative approach by distributing questionnaires to 119 respondents who are D’Fresto consumers. Data analysis was carried out using SmartPLS to test the relationship between variables. The results showed that content marketing had a significant effect on purchasing interest with a path coefficient value of 0.359 (p-value <0.05). Social media engagement also had a positive effect with a path coefficient of 0.209 (p-value <0.05), and brand image had a significant effect with a path coefficient of 0.351 (p-value <0.05). These findings confirm that an effective digital marketing strategy can increase consumer purchasing interest, so D’Fresto management is expected to continue to develop relevant and innovative approaches in their marketing. This study contributes to the development of digital marketing theory in the context of the local culinary industry.

References

Abdul Kohar Septyadi, M., Salamah, M., & Nujiyatillah, S. (2022). Literature Review Keputusan Pembelian Dan Minat Beli Konsumen Pada Smartphone: Harga Dan Promosi. Jurnal Manajemen Pendidikan Dan Ilmu Sosial, 3(1), 301–313. https://doi.org/10.38035/jmpis.v3i1.876

Adiwidjaja, A. J., & Tarigan, Z. J. H. (2017). Pengaruh Brand Image Dan Brand Trust Terhadap Keputusan Pembelian Sepatu Converse. AGORA Jurnal Bisnis, 5, no: 3, 3–4.

Al-Gasawneh, J. A., & Al-Adamat, A. M. (2020). The mediating role of e-word of mouth on the relationship between content marketing and green purchase intention. Management Science Letters, 10(8), 1701–1708. https://doi.org/10.5267/j.msl.2020.1.010

Alamsyah, Bukhori, M., & Agustina, T. (2023). Pengaruh Brand Image, Digital Marketing Dan Reference Group Terhadap Keputusan Siswa Memilih Sekolah Di Madrasah Aliyah Muhammadiyah 1 Malang. Jurnal Ilmiah Riset Aplikasi Manajemen, 1(2). https://doi.org/10.32815/jiram.v1i2.27

Alistian, A. (2022). Pengaruh Brand Ambassador Dan Brand Image Terhadap Minat Beli Produk Scarlett Whitening (Survei Pada Konsumen Scarlett di Toko Koleksi Tasik Termurah). Jurnal Cendekia Ilmiah, 1(5), 582–586.

Alviana, R. N., & Kussudyarsana. (2025). Pengaruh Sosial Media Engagement, Persepsi Kualitas Produk, Dan Persepsi Kemudahan Aplikasi Terhadap Minat Beli Produk Fashion Tik Tok Shop. Journal of Economic, Business and Accounting, 8, 132–145.

Andini, P. N., & Lestari, M. T. (2021). Pengaruh Brand Ambassador Dan Brand Image Terhadap Minat Beli Pengguna Aplikasi Tokopedia. Prodi S1 Hubungan Masyarakat, Fakultas Komunikasi dan Bisnis, Universitas Telkom, 8(2), 2074–2082.

Araújo, J., Pereira, I. V., & Santos, J. D. (2023). The Effect of Corporate Social Responsibility on Brand Image and Brand Equity and Its Impact on Consumer Satisfaction.

Ardani, W. (2022). Pengaruh Digital Marketing Terhadap Perilaku Konsumen. Jurnal Tadbir Peradaban, 2(1), 40–47. https://doi.org/10.55182/jtp.v2i1.102

Az-Zahra, P., & Sukmalengkawati, A. (2022). Pengaruh Digital Marketing Terhadap Minat Beli Konsumen. Jurnal Ilmiah Manajemen, Ekonomi, & Akuntansi (MEA), 6(3), 2008–2018. https://doi.org/10.31955/mea.v6i3.2573

Creswell, J. W., & Creswell, J. D. (2017). Research design: Qualitative, quantitative, and mixed methods approaches. Sage publications.

Destria, C., Bella, E., & Pamungkas, E. (2024). Strategi Bauran Pemasaran 7ps , Social Media Engagement , dan Social Proof Dalam Live Streaming Commerce : Studi Kasus Tiga Brand Umkm Kategori Fashion Di Tiktok Shop, 12(2), 213–234.

Dewi, K. S. S., Praptono, B., & Idawicaksakti, M. D. (2023). Perancangan Perbaikan Kualitas Content Marketing Dengan Pendekatan Quality Function Deployment (Qfd) Pada Umkm Sintya21Project. RADIAL: Jurnal Peradaban Sains, Rekayasa dan Teknologi, 11(1), 300–310.

Dewi, N. P. S., Suriani, N. N., & Yogiarta, I. M. (2024). Pengaruh Content Marketing , Influencer Marketing , Dan Kualitas Produk Terhadap Minat Beli Konsumen, 6, 100–109.

Ghouri, A. M. (2024). Quantitative Data Analysis using PLS-SEM (SmartPLS): Issues and Challenges in Ethical Consideration. SSRN Electronic Journal, 17(2), 41–54. https://doi.org/10.2139/ssrn.4892642

Hair, J. F., Ringle, C. M., Hult, G. T. M., & Sarstedt, M. (2022). A Primer on Partial Least Squares Structural Equation Modeling. Long Range Planning (Vol. 46). https://doi.org/10.1016/j.lrp.2013.01.002

Hair, J., Matthews, L., & Matthews, R. (2018). PLS-SEM: The holy grail for advanced analysis. Marketing Management Journal, 28(1), 1–13.

Hair Jr, J. F., M Hult, G. T., M Ringle, C., Sarstedt, M., Castillo Apraiz, J., Cepeda Carrión, G. A., & Roldán, J. L. (2019). Manual de partial least squares structural equation modeling (PLS-SEM). OmniaScience.

Hanidah, N. S., Razak, R., & Parsono, S. (2022). Pengaruh Social Media Engagement Terhadap Reputasi Pt Kereta Api Indonesia. Indonesian Journal of Digital Public Relations (IJDPR), 1(1), 1. https://doi.org/10.25124/ijdpr.v1i1.5030

Hendayana, Y., & Afifah, N. (2021). Pengaruh Brand Ambassador Dan Korean Wave Terhadap Minat Belanja Online Melalui Marketplace Tokopedia. Kinerja, 3(1), 32–46. https://doi.org/10.34005/kinerja.v3i1.1285

Herdayati, & Syahrial. (2019). Desain Penelitian Dan Teknik Pengumpulan Data Dalam Penelitian, 7(2), 1–11.

Huda, I. U., Karsudjono, A. J., & Darmawan, R. (2021). Pengaruh Content Marketing Dan Lifestyle Terhadap Keputusan Pembelian Pada Usaha Kecil Menengah Di Media Sosial. Al-Kalam Jurnal Komunikasi, Bisnis dan Manajemen, 8(1), 32. https://doi.org/10.31602/al-kalam.v8i1.4156

Irawan, D., & Nastasya, R. (2023). Pengaruh Penggunaan Media Sosial Terhadap Prilaku Keagamaan Peserta Didik. Pengertian: Jurnal Pendidikan Indonesia (PJPI), VOL. 1(1), 39–48. https://doi.org/10.61930/pjpi.v1i1.93

Kamanda, S. V. (2023). Pengaruh Content Marketing Terhadap Minat Beli Produk Cimory Pada Sinar Mart. Jurnal Al-Amal, 2(1), 1–7.

Komalasari, D. (2021). Buku Ajar Digital Marketing. Buku Ajar Digital Marketing. https://doi.org/10.21070/2021/978-623-6081-38-9

Kotler, P, Keller, K. L., & Chernev, A. (2021). Marketing Management. Pearson Education. Diambil dari https://books.google.co.id/books?id=zXpfzgEACAAJ

Kotler, Philip, Kartajaya, H., & Setiawan, I. (2017). Marketing 4.0: der Leitfaden für das Marketing der Zukunft. Campus Verlag.

Kotler, Philip, & Keller, K. L. (2016). A framework for marketing management. Prentice Hall.

Lesmana, G. (2021). Bimbingan konseling populasi khusus. Prenada Media.

Linardi, R. L., Goh, T. S., Julitawaty, W., & Syawaluddin, S. (2022). Pengaruh Perilaku Konsumen dan Kualitas Pelayanan terhadap Minat Beli pada PT. Mulia Cipta Abadi Medan. Jurnal Ilmiah Universitas Batanghari Jambi, 22(3), 1645. https://doi.org/10.33087/jiubj.v22i3.2665

Maulidah, F., & Russanti, I. (2021). Faktor–faktor yang mempengaruhi minat beli konsumen terhadap pakaian bekas. E-Journal, 10(3), 62–68. Diambil dari http://jurnal.fe.umi.ac.id/index.php/PARADOKS/article/view/820

Milhinhos, P. R. V. (2015). The Impact Of Content Marketing On Attitudes And Purchase Intentions Of Online Shoppers: The Case Of Videos & Tutorials And User-Generated Content.

Nasution, A. P. A., Dalimunthe, A. A., & Syafina, L. (2023). Pengaruh Content Marketing Terhadap Customer Advocacy Dengan Variabel Brand Trust Dan Customer Engagement Sebagai Variabel Intervening Pada Aplikasi Tiktok di Mahasiswa UINSU. Surplus: Jurnal Ekonomi dan Bisnis, 1(2), 203–221. Diambil dari http://qjurnal.my.id/index.php/sur/article/view/446

Naufal, L., & Pradana, M. (2021). Pengaruh Brand Image Terhadap Minat Beli Konsumen Pada Platform E-Commerce Bukalapak. E-Proceeding of Management , 8(5), 5768–5773. Diambil dari https://openlibrarypublications.telkomuniversity.ac.id/index.php/management/article/view/16220

Nisa, T. A., Deswindi, L., & Maulidizen, A. (2022). Pengaruh Citra Merek, Promosi dan Online Customer Experience Terhadap Keputusan Pembelian Studi Pada Aplikasi Tokopedia. Jurnal Penelitian Ekonomi Manajemen dan Bisnis, 1(2), 38–52. https://doi.org/10.55606/jekombis.v1i2.607

Nurcahyani, D., & Fitria, D. (2024). Pengaruh Content Marketing Terhadap Customer Engagement Pada Instagram Mums Garden. Jurnal Usaha, 4(1), 1–23.

Pratama, A. R., Anwar, S. M., & Hasbi, A. R. (2023). Pengaruh Persepsi Harga, Promosi Penjualan, Dan Citra Merek Terhadap Loyalitas Pelanggan Es Kristal Pluto Mineral Di Kota Palopo. Jesya, 6(2), 1702–1715. https://doi.org/10.36778/jesya.v6i2.1166

Puspitasari, C. E., Apriyanto, Putra, I. K. A. D., Christine, Andala, S., Simanullang, R. H., … Mu’awanah, S. (2025). Buku Ajar Biostatistik.

Renwarin, J. M. J., & Kamalsyah, F. (2024). Pengaruh Content Marketing Terhadap Minat Beli Dan Emotional Marketing Sebagai Variabel Intervening. Streaming, 3(1), 109–119. https://doi.org/10.53008/streaming.v3i1.3554

Rizky, M., & Soedarsono, D. K. (2021). Pengaruh Penggunaan Media Sosial Instagram Explorebali Terhadap Keputusan Berkunjung Wisatawan, 8(2), 6.

Rohandi, M. M. A., Permana, R. M. T., Pratiwi, R. E., & Meirani, N. (2023). Enhancing Digital Literacy Through Instructional Videos and Social Media Engagement. MIMBAR : Jurnal Sosial dan Pembangunan, (79), 250–256. https://doi.org/10.29313/mimbar.vi.2983

Saling, & Zakaria. (2024). Pengaruh Media Sosial Terhadap Minat Beli Konsumen. PARADOKS Jurnal Ilmu Ekonomi, 7(1), 1–10.

Saputra, F., Khaira, N., & Saputra, R. (2023). Pengaruh User Interface dan Variasi Produk terhadap Minat Beli Konsumen (Studi Literature). Jurnal Komunikasi dan Ilmu Sosial, 1(1), 18–25. https://doi.org/10.38035/jkis.v1i1.115

Sarstedt, M., Ringle, C. M., & Hair, J. F. (2021). Partial least squares structural equation modeling. In Handbook of market research (hal. 587–632). Springer.

Setiawan, A., & Hastomo, R. (2025). Strategi Media Sosial Tiktok NtvNewsId Dalam Meningkatkan Engagement, 5(1), 116–128.

Stansyah, M. R., Choirunnisa, R., Tegar, M., & Putri, S. S. A. (2023). Analisis Pengaruh Minat Beli Konsumen Terhadap Pembelian Makanan Dan Minuman Melalui Aplikasi Go Food. Jurnal Pendidikan Tata Niaga (JPTN), 11(1), 43–49. https://doi.org/10.26740/jptn.v11n1.p43-49

Sugiyono. (2019). Metodologi Penelitian Kualitatif Kuantitatif Dan R&D. Bandung: Cv. Alfabeta.

Sulistyono, A., & Jakaria. (2022). Analisis Pengaruh Social Media Engagement Terhadap Relationship Quality Yang Dimediasi Oleh Faktor – Faktor Relationship Management. Equilibrium : Jurnal Ilmiah Ekonomi, Manajemen dan Akuntansi, 11(1), 53. https://doi.org/10.35906/equili.v11i1.987

Syahtiti, D., Yuniar, F. A., & Nurhaliza, P. R. (2024). Sosial Media Engagement Dan Hubungannya Dengan Kinerja Customer Relationship Management (Social Media Engagement And Its Relationship With Customer Relationship Management Performance). Jurnal Manajemen Dan Bisnis Ekonomi, 2(3), 371–378. https://doi.org/10.54066/jmbe-itb.v2i3.2082

Trihudiyatmanto, M. (2024). Pengaruh Content Marketing Terhadap Keputusan Pembelian Dengan E-Word Of Mouth Sebagai Variabel Intervening. Jamasy, 4(Vol 4 No 1 (2024): Februari 2024), 86–102. Diambil dari https://ojs.unsiq.ac.id/index.php/jamasy/article/view/6809

Vitara, V., & Kurniawati, M. (2023). Pengaruh Social Media Engagement Tiktok Terhadap Impulse Buying Produk Pakaian Pada Dewasa Awal. Jurnal Humanipreneur, 2(2), 15–21. https://doi.org/10.53091/hum.v2i2.39

Xian, Gou Li, D. (2011). Corporate-, Product-, and User-Image Dimensions and Purchase Intentions. Journal of Computers, 6(9).

Yunita, D., Widad, A., Diah, Y. M., & Farla, W. (2021). Pembuatan Content Marketing sebagai Strategi Menumbuhkan Brand Awareness bagi Pelaku Usaha di Era Pandemi Covid-19. Sricommerce: Journal of Sriwijaya Community Services, 2(2), 89–96. https://doi.org/10.29259/jscs.v2i2.38

Downloads

Published

2025-08-02