HUBUNGAN MINAT BELANJA GENERASI MILENIAL DAN GENERASI Z DI ERA DIGITAL

Authors

  • Meri Roito Siregar Universitas Islam Negeri Sumatera Utara
  • Laisa Asri Nasution Universitas Islam Negeri Sumatera Utara
  • Mawar Rasimah Br. Dalimunthe Universitas Islam Negeri Sumatera Utara
  • Anggi Zahara Tarigan Universitas Islam Negeri Sumatera Utara
  • Siti Suaibah Nasution Universitas Islam Negeri Sumatera Utara

DOI:

https://doi.org/10.61722/jinu.v2i5.5272

Keywords:

Digitalization Era; Millennials, Generation Z; Payment Methods

Abstract

In the era of digitalization, payment methods are growing rapidly, especially in the shopping interest of Millennials and Generation Z is increasing, especially with the ease of access to information and products through social media, marketplaces, and other digital platforms, however, preferences for payment methods can vary depending on the factors that affect them. This study aims to analyze the relationship between Millennial and Generation Z spending interest in payment methods such as cash, debit, and QRIS. The study used a quantitative approach with survey techniques and interviews with 70 respondents in East Medan. The results show that Millennials tend to choose cash payments (57.1%), while Generation Z prefers digital methods, especially QRIS (47.1%). This analysis was assisted by using the Chi-Square test which showed a statistically significant relationship between generations and payment method preferences. The results of this study provide important input for business people and financial service providers in designing payment and marketing strategies that suit the characteristics of each generation.

References

Anjani, Dita, Husni Awali, and Dwi Novaria Misidawati. 2022. “Analisis Faktor-Faktor Yang Mempengaruhi Minat Generasi Z Dalam Menggunakan Sistem Pembayaran E-Wallet.” Jurnal Sahmiyya 1(1):124–34.

Dwi, Jeffriansyah, Sahputra Amory, Muhtar Mudo, and J. Rhena. 2025. “Transformasi Ekonomi Digital Dan Evolusi Pola Konsumsi : Tinjauan Literatur Tentang Perubahan Perilaku Belanja Di Era Internet.” 14:28–37.

Dz., Abdus Salam. 2018. “Inklusi Keuangan Perbankan Syariah Berbasis Digital-Banking:

Optimalisasi Dan Tantangan.” Al-Amwal : Jurnal Ekonomi Dan Perbankan Syari’ah

(1):63. doi: 10.24235/amwal.v10i1.2813.

Erwin Permana, Dela Setia Cahyani, Famita Wijayanti, and Syamsurizal Syamsurizal. 2024. “Analisis Kepuasan Generasi Z Terhadap Layanan E-Commerce.” Jurnal Ilmiah Ekonomi, Akuntansi, Dan Pajak 1(2):337–55. doi: 10.61132/jieap.v1i2.312.

Fauziyah, Nur. 2018. Analisis Data Menggunakan Chi Square Test Di Bidang Kesehatan

Masyarakat Dan Klinis. edited by G. Mulyo. Bandung.

Idris Abas, Novel, Arfi Agustian Wardana, and Dewita Puspawati. 2022. “Faktor Penggunaan

E-Wallet Pada Generasi Milenial Di Area Solo Raya.” Dewita Puspawati Manager

(3):262–69.

Kirana, Rizki, Sri Astuti, and M. Ramli. 2025. “Digital Business Insights Journal.” 1(1):58–67. Krishnamurthy, Sandeep. 2020. “The Future of Business Education: A Commentary in the

Shadow of the Covid-19 Pandemic.” Journal of Business Research 117(May):1–5. doi:

1016/j.jbusres.2020.05.034.

Meliza, J., and D. Hastalona. 2023. “Preferensi Konsumen Dalam Memilih Metode Pembayaran Digital (Studi Kasus Pada Usaha Rumahan Pengolahan Hasil Laut Di Desa Sentang Kec. Teluk Mengkudu ….” Jurnal Ekonomi Bisnis Manajemen … V(I):158–66.

miyas suroh, Siti, Ayis crusma fradani, and Sujiran. 2016. “Pengaruh Media Sosial Terhadap.”

Pengaruh Media Sosial Terhadap Perubahan Sosial Masyarakat Di Indonesia 1(1):140–

Negara, Igo Cahya, and Agung Prabowo. 2018. “Penggunaan Uji Chi–Square Untuk

Mengetahui Pengaruh Tingkat Pendidikan Dan Umur Terhadap Pengetahuan Penasun

Mengenai HIV–AIDS Di Provinsi DKI Jakarta.” Prosiding Seminar Nasional Matematika

Dan Terapannya 2018 1(1):1–8.

Nicolaou, A. 2022. “Examination of Motivations of Generation Z and Millennial Consumers with Regards to Alternative Payment Options in Terms of User Experience and Product

Offerings. Literature Review.”

Nur, Aryanto, and Gilang Ramadhan. 2024. “10.8734/Kohesi.V1i2.365.” 4(11):1–16. Nuryadi, Tutut Astuti, Endang Utami, and M. Budiantara. 2017. DASAR-DASAR STATISTIK

PENELITIAN. Yogyakarta: SIBUKU MEDIA.

Puspitaloka, Erlina. 2023. STRATEGI PEMASARAN DIGITAL DI Era Milenial. edited by E.

Damayanti. Bandung: WIDINA MEDIA UTAMA.

Rohman, Aditya Nurul, Moh Mukhsin, and Gerry Ganika. 2023. “Technology Acceptance

Model in Analyzing Actual Use of E - Commerce Tokopedia Indonesia.” Jurnal Ekonomi

Manajemen Akuntansi Keuangan Bisnis Digital 2(1):25–36.

Roy, Priyabrata, and Dhananjoy Datta. 2022. “ISSN NO : 2347-6648 THEORY AND MODELS OF CONSUMER BUYING BEHAVIOUR : A DESCRIPTIVE STUDY Page No : 206 ISSN NO : 2347-6648 Page No : 207.” XI(2347):206–17.

Sari, Mia Andika, Indianik Aminah, and Hastuti Redyanita. 2021. “Preferensi Generasi Millenial Dalam Memilih Pembayaran Digital (Studi Kasus Pada Mahasiswa Politeknik Negeri Jakarta Depok).” Ekonomi & Bisnis 19(2):97–106. doi: 10.32722/eb.v19i2.3601.

Sitepu, Gery Alde, and Ardhiani Fadila. 2024. “Analisis Pemanfaatan Layanan Paylater Di

Analysis of Paylater Service Utilization in The.” 3(1):57–70. Sugiyono. 2013. Metode Penelitian Kuantitatif, Kualitatif, Dan R&D.

Suliah, and Azfa Mutiara Ahmad Pabulo. 2023. “Pengaruh Media Sosial, Pengetahuan, Dan

Kemudahan Penggunaan QRIS Terhadap Minat Generasi Z Dalam Mengadopsi Teknologi

Pembayaran Digital.” Jurnal Sains Dan Teknologi 5(2):619–25.

Suryaningsih, Umi Chulsum, and Nurul Fadhilah. 2023. “Analisis Faktor Yang Mempengaruhi Mobile Payment Quick Responde Code (QRIS) Sebagai Alat Transaksi Digital Generasi Z.” SEIKO : Journal of Management & Business 6(2):245–52.

Susan, Novri. 2021. “The Foundation of Social Analysis: Interest Approach.” The Journal of

Indonesia Sustainable Development Planning 2(3):337–40. doi: 10.46456/jisdep.v2i3.181. Tenggarong, D. I. 2025. “PERGESERAN MINAT BELANJA GEN MILENIAL DAN GEN

Downloads

Published

2025-06-19