Evaluasi Tata Kelola Sistem Informasi Manajemen Menggunakan Framework Cobit 5 (Studi Kasus: Rumah Yatim Pemuda Hijrah)

Abstract

Data management in non-profit social organizations such as Rumah Yatim Pemuda Hijrah is predominantly manual, posing risks of data loss and reporting inefficiencies. This study aims to evaluate the organization's information system governance, measure its capability levels, identify gaps, and provide strategic recommendations for improvement. A qualitative approach utilizing the COBIT 5 framework was applied across six selected domains: APO01, APO07, BAI01, DSS01, MEA01, and MEA02. The assessment results indicate that most processes range from Level 0 (Incomplete) to Level 1 (Performed), highlighting the absence of formal policies, minimal IT resource management, and a lack of structured digital systems. The gap analysis recommends achieving Level 2 capability by establishing formal policies, appointing dedicated data personnel, and developing digital information systems. In conclusion, the gradual implementation of COBIT 5 recommendations can significantly enhance accountability and operational service quality in non-profit social organizations.