Analisis Layanan Koleksi Non Buku di Perpustakaan Nasional RI : Studi Kasus Layanan Audio Visual

Abstract

The National Library of Indonesia, as a national information institution, plays a strategic role in providing inclusive access to knowledge through various types of collections, not only books but also non-book collections such as audio-visual services. Audiovisual services are an important part of responding to the information needs of the public in the digital age, which demands more interactive and multimedia-based information delivery. This study aims to analyze non-book collection services, particularly audiovisual services, at the National Library of Indonesia by reviewing aspects of collection management, service utilization, and obstacles encountered in their implementation. This study uses a qualitative method with a case study approach. Data collection techniques were carried out through observation, interviews, and documentation studies of service managers and library users. The results of the study show that audio-visual services at the National Library of Indonesia have been managed in a structured manner and have great potential in supporting information, education, and cultural preservation needs. However, the utilization of audio-visual services by users is still not optimal, due to limited socialization, users' lack of understanding of the types and functions of audio-visual collections, and constraints in supporting facilities and infrastructure. In addition, other challenges faced include adapting to developments in digital technology and improving the quality of human resources in service management. Therefore, a more innovative audio-visual service development strategy, increased service promotion, and optimization of facilities and librarian competencies are needed so that non-book collections can be utilized optimally by the community.