Analisis Rotasi Kru dalam Mendukung Kepatuhan Administrasi pada Bourbon Offshore Asia PTE LTD

Abstract

The shipping industry requires effective human resource management through a crew rotation system to ensure operational continuity and compliance with cross-border administrative regulations. In practice, crew rotation often faces challenges, particularly the complexity of immigration requirements that may lead to administrative violations. This study aims to analyze the implementation of crew rotation, its impact on administrative compliance, and the measures taken to mitigate the risk of administrative violations in the crew rotation process. This research employs a descriptive qualitative method. Data were collected through direct observation of the crew rotation process, interviews with crewing staff, and documentation review of administrative documents required in the crew rotation process. The research findings indicate that crew rotation has been carried out in accordance with the company’s Standard Operating Procedures, starting from the planning stage through to mobilization, with all required administrative documents prepared prior to departure. However, the potential for administrative violations still arises due to external factors, particularly sudden changes in port call schedules at the client’s request without confirmed information regarding the vessel’s subsequent arrival schedule. The improvement strategies are focused on strengthening coordination with clients and agents, implementing formal and written schedule confirmation mechanisms, adopting a more integrated system, and conducting layered verification of crew documents during the embarkation waiting period. These measures are expected to minimize the risk of administrative violations resulting from unforeseen operational dynamics.