Strategi Implementasi Business Process Management yang Efektif

Authors

  • Jeni Susyanti Universitas Islam Malang
  • Ronaldus Ledo Universitas Islam Malang

DOI:

https://doi.org/10.61722/jrme.v2i3.4406

Keywords:

Business Process Management, implementation, process efficiency, organizational strategy.

Abstract

Business Process Management (BPM) is a systematic approach to improving the efficiency and effectiveness of an organization's business processes. This article aims to examine effective BPM implementation strategies in organizations, including an understanding of BPM theory, methodological approaches, and key success factors. Through literature studies and qualitative analysis of several case studies of companies in Indonesia, it was found that the success of BPM implementation depends on management support, use of technology, employee involvement, and suitability of processes with the company's strategic goals. It is hoped that these findings can become a practical reference for organizations that want to implement BPM optimally.

References

Dumas, M., La Rosa, M., Mendling, J., & Reijers, H. A. (2018). Fundamentals of Business Process Management (2nd ed.). Springer.

vom Brocke, J., & Rosemann, M. (Eds.). (2015). Handbook on Business Process Management 1: Introduction, Methods, and Information Systems. Springer.

Hammer, M. (2010). What is Business Process Management?. Harvard Business Review.

Trkman, P. (2010). The critical success factors of business process management. International Journal of Information Management, 30(2), 125–134

Dumas, M., La Rosa, M., Mendling, J., & Reijers, H. A. (2018). Fundamentals of Business Process Management. Springer.

Hammer, M. (2010). What is Business Process Management? Harvard Business Review.vom Brocke, J., & Rosemann, M. (Eds.). (2015). Handbook on Business Process Management. Springer.

Harmon, P. (2019). Business Process Change: A Business Process Management Guide for Managers and Process Professionals. Morgan Kaufmann.

Smith, H., & Fingar, P. (2003). Business Process Management: The Third Wave. Meghan-Kiffer Press.

Weske, M. (2012). Business Process Management: Concepts, Languages, Architectures. Springer.

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Published

2025-05-02

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Section

Articles