PENGARUH WORK-LIFE BALANCE DAN BEBAN KERJA TERHADAP KEPUASAN KERJA KARYAWAN PT CARSOME ALAM SUTERA KOTA TANGERANG SELATAN

Wulan Dwi Putri; Agrasadya Agrasadya

doi:10.61722/jrme.v3i2.8941

Authors

Wulan Dwi Putri Universitas Pamulang
Agrasadya Agrasadya Universitas Pamulang

DOI:

https://doi.org/10.61722/jrme.v3i2.8941

Keywords:

work-life balance, workload, job satisfaction

Abstract

This study aims to determine the effect of work-life balance and workload on employee job satisfaction at PT Carsome Alam Sutera, South Tangerang City, both partially and simultaneously. The research method used is quantitative with a saturated sampling technique, so the entire population of 50 employees was taken as the sample. Data analysis was conducted through validity and reliability tests, classical assumption tests, regression analysis, correlation coefficients, determination coefficients, and hypothesis testing. The results show that work-life balance has a positive and significant effect on job satisfaction. The simple regression equation obtained is Ỹ = 11.744 + 0.621X₁. The t-test result shows t-count (5.186) > t-table (2.010), thus hypothesis H1 is accepted. The correlation coefficient (r = 0.599) indicates a moderate relationship, with a determination coefficient of 35.9%. This means that better work-life balance increases employee job satisfaction. Furthermore, workload also has a positive and significant effect on job satisfaction. The simple regression equation obtained is Ỹ = 15.996 + 0.579X₂. The t-test result shows t-count (4.436) > t-table (2.010), thus hypothesis H2 is accepted. The correlation coefficient (r = 0.539) indicates a moderate relationship, with a determination coefficient of 29.1%. This suggests that a well-managed workload can improve job satisfaction. Simultaneously, work-life balance and workload significantly affect job satisfaction, with the multiple regression equation Y = 6.476 + 0.451X₁ + 0.328X₂. The F-test result shows F-count (17.404) > F-table (3.20), thus hypothesis H3 is accepted. The combined contribution of both variables to job satisfaction is 42.5%, while the remaining 57.5% is influenced by other factors not examined in this study.

References

Adhitya, T., Suwari, S., & Wirayudha, A. (2024). Pengaruh Work Life Balance terhadap Kepuasan Kerja Karyawan. Bandung Conference Series: Business and Management, 4(1), 34–40. https://doi.org/10.29313/bcsbm.v4i1.9996

Amanah, D. S., Purwanti, R. S., & Lestari, M. N. (2023). Pengaruh Work-life balance dan Burnout Terhadap Kepuasan Kerja (Suatu Studi pada Kantor Bappeda Kabupaten Ciamis). Business Management And Entrepreneurship Journal, 5(1), 1–10. Retrieved from https://jurnal.unigal.ac.id/bmej/article/view/5866/8684

Ardana, I. K., Mujiati, N. W., & Utama, I. W. M. (2022). Manajemen Sumber Daya Manusia. Yogyakarta: Graha Ilmu.

Balathandayutham, P., & Muralidharan, V. (2021). an Introductory Review About Defence Management: a Conceptual Framework. International Journal of Research -GRANTHAALAYAH, 9(6), 30–35. https://doi.org/10.29121/granthaalayah.v9.i6.2021.3978

Budiono, A. (2025). Dasar-dasar sumber daya manusia (pendekatan lingkungan organisasi). Sumedang: CV Mega Press Nusantara.

Bungin, B. (2017). Metodologi Penelitian Kuantitatif: Komunikasi, Ekonomi, dan Kebijakan Publik serta Ilmu-Ilmu Sosial lainny (9th ed.). Jakarta: Kencana.

Carsel, S. (2018). Metodologi Penelitian Kesehatan dan Pendidikan. Yogyakarta: Penebar Media Pustaka.

Charry, K., Coussement, K., Demoulin, N., & Heuvinck, N. (2016). Marketing Research with IBM® Statistics : A Practical Guide. New York: Routledge.

Connolly, P. (2023). Quantitative Data Analysis in Education A Critical Introduction Using SPSS. USA: Routledge.

Cooper, D. R., & Schindler, P. S. (2014). Business Research Methods (12th ed.). New York: The McGraw-Hill/Irwin.

Cronk, B. C. (2023). How to Use SPSS®: A Step-By-Step Guide to Analysis and Interpretation. New York: Routledge.

Dessler, G. (2022). Human Resource Management (16th ed.). New York: Pearson Education, Inc.

Drydakis, N. (2017). Trans employees, transitioning, and job satisfaction. Journal of Vocational Behavior, 98, 1–16. https://doi.org/10.1016/j.jvb.2016.09.003

Durianto, D., Sugiarto, & Sitinjak, T. (2022). Strategi Menaklukkan Pasar Melalui Riset Ekuisitas & Perilaku Merk. Jakarta: Gramedia Pustaka Utama.

Fadilla, S., & Assyofa, A. R. (2022). Pengaruh Work Life Balance dan Beban Kerja Terhadap Kepuasan Kerja. Jurnal Riset Manajemen Dan Bisnis, 49–56. https://doi.org/10.29313/jrmb.v2i2.1523

Fauziah, A. (2022). Strategi Manajemen Sumber Daya Manusia. In UISU Press. Medan: UISU Press. https://doi.org/10.31332/munazzam.v1i1.3533

Field, A. (2023). Discovering statistics using SPSS (and sex and drugs and rock “n” roll). London: Sage Publications, Inc.

Ghozali, I. (2016). Aplikasi Analisis Multivariate dengan Program IBM SPSS 23. Semarang: BPFE Universitas Diponegoro.

Groebner, D. F., Shannon, P. W., & Fry, P. C. (2024). Business Statistics A Decision-Making Approach (9th ed.). England: Pearson Education Limited.

Hair, J. F., Celsi, M., Ortinau, D. J., & Bush, R. P. (2024). Essentials of Marketing Research (4th ed.). United States of America: McGraw-Hill Education.

Hamdi, A. S., & Bahruddin, E. (2022). Metode Penelitian Kuantitatif Aplikasi dalam Pendidikan. Yogyakarta: Deepublish.

Hardani, Auliya, N. H., Andriani, H., Fardani, R. A., & Ustiawaty, J. (2021). Metode Penelitian Kualitatif & Kuantitatif. Yogyakarta: CV. Pustaka Ilmu Group.

Hardani, Auliya, N. H., Andriani, H., Fardani, R. A., Ustiawaty, J., Utami, E. F., … Istiqomah, R. R. (2020). Metode Penelitian Kualitatif & Kuantitatif. Yogyakarta: CV. Pustaka Ilmu Group Yogyakarta.

Hikmawati, F. (2020). Metodologi Penelitian. Depok: PT RajaGrafindo Persada.

Janie, D. N. A. (2021). Statistik Deskriptif & Regresi Linier Berganda Dengan SPSS. In Semarang University Press. Semarang: Semarang University Press.

Jones, G. R., & George, J. M. (2018). Contemporary Management. United States of America: McGraw-Hill Education.

Kamsidik, Irmal, & Kartika, Y. (2025). Pengaruh Beban Kerja Dan Pengembangan Karir Terhadap Kepuasan Kerja Karyawan Pada PT Bank Negara Indonesia Kantor Cabang Utama Fatmawati. Indonesian Journal of Economy, Business, Entrepreneurship and Finance, 5(2), 363–372. Retrieved from https://doi.org/10.53067/ijebef

Kanchana, L., & Jayathilaka, R. (2023). Factors impacting employee turnover intentions among professionals in Sri Lankan startups. PLoS ONE, 18(2 February), 1–20. https://doi.org/10.1371/journal.pone.0281729

Koesomowidjojo. (2017). Analisis Beban Kerja. Jakarta: Raih Asa Sukses.

Leuhery, F. (2024). Manajemen Sumber Daya Manusia Teori dan Praktik. Medan: PT Media Penerbit Indonesia.

Mahawati, E., Yuniwati, I., Ferinia, R., & Rahayu, P. P. (2021). Analisis Beban Kerja dan Produktivitas Kerja. In R. Watrianthos (Ed.), Albert of Aachen’s History of the Journey to Jerusalem. Jakarta: Yayasan Kita Menulis. https://doi.org/10.4324/9781315233215-10

Muin, A. (2023). Metode Penelitian Kuantitatif. Malang: CV. Literasi Nusantara Abadi.

Noor, J. (2017). Metodologi Penelitian: Skripsi, Tesis, Disertasi & Karya Ilmiah. Jakarta: Kencana.

Novita, S., & Prapanca, D. (2023). Pengaruh Kelelahan Kerja , Beban Kerja Dan Kepuasan Kerja Terhadap Produktivitas Kerja Karyawan CV. Homecare Medis. Jurnal Ekonomi, Bisnis Dan Pendidikan (JEBP), 3(4), 265–275. https://doi.org/10.17977/um066v3i42023p265-275

Nurmala, Kasran, M., & Basir, A. (2024). The Effect of Work-life balance and Work Environment on Employee Job Satisfaction at PT Honda Sanggar Laut Palopo. Al-Kharaj: Journal of Islamic Economic and Business, 4(2), 445–458. https://doi.org/10.52970/grdis.v4i2.658

Pallant, J. (2022). SPSS Survival Manual: A step by step guide to data analysis using SPSS. Australia: Allen & Unwin.

Pathiranage, T., Tham, J., & Khatibi, A. (2024). Working Environment and Workload towards the Job Satisfaction: A Study of Non-Academic Administrative Officers of State Higher Education Institutions in Sri Lanka. International Journal of Religion, 3(4), 2188–2201. https://doi.org/10.62754/joe.v3i4.3744

Permadi, I. K. O., Diputra, I. K. S., & Sanjiwani, P. A. P. (2023). The Effect of Work-life balance and Workload on Job Satisfaction to Affect Nurse Performance. Ekonomis: Journal of Economics and Business, 7(2), 884–891. https://doi.org/10.33087/ekonomis.v7i2.1150

Priyono, & Marnis. (2021). Manajemen Sumber Daya Manusia. Sidoarjo: Zifatama Publisher.

Rahayu, N. M. F., Darmita, M. Y., & Oktaviani, L. (2024). Pengaruh Work Life Balance, Beban Kerja, Dan Lingkungan Kerja Terhadap Kepuasan Kerja Karyawan (Studi Pada PT Ciomas Adisatwa Di Kabupaten Badung). Journal Research of Management, 6(1), 89–99. https://doi.org/10.51713/jarma.2024.6128

Ramdhani, D. Y., & Rasto, D. (2021). Keseimbangan Kehidupan Kerja (Work Life Balance) Sebagai Faktor Yang Mempengaruhi Kinerja Karyawan (Work Life Balance As a Factor Affecting Employee Performance). Jurnal MANAJERIAL, 20(1), 98–106. https://doi.org/10.17509/manajerial.v20i1.29670

Rasyid, M. A., & Tanjung, H. (2020). Pengaruh Kompensasi, Lingkungan Kerja dan Motivasi Terhadap Kepuasan Kerja Guru pada SMA Swasta Perkumpulan Amal Bakti 4 Sampali Medan. Maneggio: Jurnal Ilmiah Magister Manajemen, 3(1), 60–74. https://doi.org/10.30596/maneggio.v3i1.4698

Rezeki, F., Yusup, M., Haslinah, & Pratiwi, E. A. (2020). Manajemen Sumber Daya Manusia Dalam Organisasi. Bandung: CV. Media Sains Indonesia.

Rivaldi Erwilfan, Aminuddin Irfani, & Aditya Wirayudha. (2024). Pengaruh Beban Kerja dan Work-life balance terhadap Kepuasan Kerja Karyawan PT. Megacipta Nusantara Enginnering. Bandung Conference Series: Business and Management, 4(1), 479–484. https://doi.org/10.29313/bcsbm.v4i1.11163

Rohman, A. (2017). Dasar-Dasar Manajemen. Malang: CV. Cita Intrans Selaras. Retrieved from https://repository.widyatama.ac.id/xmlui/bitstream/handle/123456789/6350/Bab 2.pdf?sequence=11

Sahir, S. H. (2022). Metodologi Penelitian. Medan: KBM Indonesia.

Sekaran, U., & Bougie, R. (2023). Research methods for business: a skill-building approach. United Kingdom: John Wiley & Sons, Incorporated.

Sembiring, tamaulina B., Irmawati, Sabir, M., & Tjahyadi, I. (2023). Buku Ajar Metodologi Penelitian (Teori dan Praktik). Karawang: Saba Jaya Publisher.

Sugiyono. (2022). Metode Penelitian Kuantitatif, Kualitatif, dan R&D. Bandung: CV Alfabeta.

Sundari, F., & Andi, D. (2025). Pengaruh Work-life balance Dan Beban Kerja Terhadap Kinerja Karyawan Yoshinoya Di Jakarta Pusat Cabang Plaza Kenari, Plaza Atrium, BNI 46 Dan Grand Indonesia. Jurnal Penelitian Terapan Ilmu Multidisiplin, 1(3), 1–9. Retrieved from https://jurnal.portalpublikasi.id/index.php/JPTIM

Susanti, S., Widagdo, S., & Dahliani, Y. (2024). Pengaruh Lingkungan Kerja, Kompensasi, Disiplin Kerja, Beban Kerja, Dan Work-life balance Terhadap Kepuasan Kerja Karyawan Pada Mega Finance Cabang Jember. Jurnal Manajemen Bisnis Dan Manajemen Keuangan, 5(1), 66–82. Retrieved from https://doi.org/10.31967/prodimanajemen.v5i1.1106

Sutanti, Y. C., & Widayati, N. (2022). Pengaruh efikasi diri, motivasi kerja, dan lingkungan kerja terhadap kepuasan kerja karyawan. E-Jurnal Manajemen TSM, 2(2), 317–328. Retrieved from http://jurnaltsm.id/index.php/EJMTSM

Sutikno, M. (2020). Pengaruh Beban Kerja dan Kompensasi Terhadap Turnover Intention Dengan Kepuasan Kerja Sebagai Variabel Intervening (Studi Pada Karyawan PT. Delta Dunia Sandang Textil). Prosiding Konferensi Ilmiah Mahasiswa UNISSULA (KIMU) 3, 450–473. Retrieved from https://jurnal.unissula.ac.id/index.php/kimue/article/view/9874/4878

Syahputra, R. D., & Aslami, N. (2023). Prinsip-Prinsp Utama Manajemen George R. Terry. Manajemen Kreatif Jurnal, 1(3), 51–61. https://doi.org/10.55606/makreju.v1i3.1615

Wahyudi. (2025). Membangun Kepuasan Kerja Dosen : Sinergi antara Gaya Kepemimpinan dan Strategi Kompensasi. Jurnal Kepegawaian Dan Organisasi, 4(1), 1–10. Retrieved from https://doi.org/10.37481/jmh.v5i2.1442

West, R., & Turner, L. H. (2021). Introducing Communication Theory : Analysis And Application. New York: McGraw-Hill Companies, Inc.

Widianti, P., & Herlina, H. (2023). Pengaruh Beban Kerja dan Stres Kerja Terhadap Kinerja Karyawan. Indonesian Journal of Economic and Business (IJEB), 1(2), 81–92. Retrieved from https://doi.org/10.58818/ijeb.v1i2.30

Yukl, G. (2024). Leadership in Organizations (7th ed.). Upper Saddle River, New Jersey: Prentice Hall. Retrieved from http://dx.doi.org/10.1016/j.bpj.2015.06.056%0Ahttps://academic.oup.com/bioinformatics/article-abstract/34/13/2201/4852827%0Ainternal-pdf://semisupervised-3254828305/semisupervised.ppt%0Ahttp://dx.doi.org/10.1016/j.str.2013.02.005%0Ahttp://dx.doi.org/10.10

Yusuf, A. M. (2022). Metode Penelitian Kuantitatif, Kualitatif, dan Penelitian Gabungan. Jakarta: Kencana..