Analisis Strategi Sistem Informasi dalam Mendukung Transformasi Digital dan Strategi Bisnis PT Telkom Indonesia (Persero)
DOI:
https://doi.org/10.61722/jssr.v5i1.13415Keywords:
Information Systems Strategy, Digital Transformation, Business Strategy, PT Telkom Indonesia, Competitive Advantage.Abstract
The development of information technology encourages companies to adopt digital transformation to improve operational effectiveness and business competitiveness. PT Telkom Indonesia (Persero) Tbk. needs to align its information systems strategy with business objectives. This study aims to analyze the role of information systems strategy in supporting the company's digital transformation and business strategy. It uses a descriptive qualitative method with a case study approach. Secondary data were obtained from annual reports, official company publications, and scientific journal articles. The discussion focuses on information technology, digital infrastructure development, and service integration. The analysis shows that information systems strategy supports digital transformation through infrastructure development, Fixed Mobile Convergence (FMC) integration, and data center and cloud business development. These initiatives support digital business growth while requiring proper technology management, information security, and human resource readiness.
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