PERAN MAHASISWA KKN MANAJEMEN PENDIDIKAN KRISTEN IAKN TARUTUNG DALAM MENDUKUNG ADMINISTRASI DAN PELAYANAN PUBLIK SERTA KEGIATAN KEMASYARAKATAN DIKELURAHAN TOMUAN KOTA PEMATANGSIANTAR
DOI:
https://doi.org/10.61722/japm.v4i4.12039Keywords:
Community Service Program (KKN), village administration, public services, community activities, community engagementAbstract
Administrative services, public services, and community activities are essential components of local government administration at the village level. The increasing public demand for fast, accurate, and effective services requires village governments to continuously improve the quality of their services. In supporting this effort, higher education institutions, through the Community Service Program (Kuliah Kerja Nyata/KKN), play a strategic role in implementing the Tri Dharma of Higher Education, particularly community engagement. This article aims to describe the role of students from the Christian Education Management Study Program of the Indonesian Christian State Institute (IAKN) Tarutung in supporting administrative services, public services, and community activities in Tomuan Village, Pematangsiantar City. The community service program employed a participatory and collaborative approach consisting of observation, coordination, implementation, and evaluation stages. Data were collected through observation, documentation, and direct participation during the program and were analyzed using a qualitative descriptive approach. The results indicate that the students contributed to administrative support by assisting in document management, record organization, and administrative reporting. In addition, they supported public services and actively participated in various community activities, including community clean-up programs, environmental initiatives, assistance with the UP2K PKK program, and other social activities. The students' involvement enhanced the effectiveness of administrative and public services while providing valuable practical experience in applying the knowledge and skills acquired during their academic studies. Therefore, the Community Service Program (KKN) serves as a tangible form of collaboration between higher education institutions and local government in improving the quality of public services and promoting community empowerment.
References
Amalia, Nur. “Tridharma Perguruan Tinggi Untuk Membangun Akademik Dan Masyarakat Berpradaban.” Karimah Tauhid 3, No. 4 (2024): 4654–63.
Bin-Tahir, Saidna Zulfiqar, Susiati S Pd, Tri Wahyuningsih, Yulismayanti S Pd, Sjaid S Fais Assagaf, And Ibnu Hajar. “Buku Panduan Kuliah Kerja Nyata (Kkn),” 2021.
Candrawulan, Wahyu, Sri Roekminiati, Sapto Pramono, And Aris Sunarya. “Kolaborasi Pemkot Surabaya Dan Mahasiswa Dalam Menjalankan Program Sinau Bareng Di Kelurahan Karangpilang.” Jurnal Ilmiah Manajemen Publik Dan Kebijakan Sosial 9, No. 1 (2025): 35–60.
Emilia, Herlina. “Bentuk Dan Sifat Pengabdian Masyarakat Yang Diterapkan Oleh Perguruan Tinggi.” Jurnal Pengabdian Kepada Masyarakat 2, No. 3 (2022): 122–30.
Fahrullah, Fahmi, Erwin Resmawan, And Iman Surya. “Analisis Kualitas Pelayanan Bidang Administrasi Kependudukan Pada Kantor Kelurahan Rapak Dalam Kecamatan Loa Janan Ilir.” Jurnal Ilmu Pemerintahan 6, No. 3 (2018): 1265–78.
Jaya, Rivani Surya, Adam Idris, And Rita Kala Linggi. “Koordinasi Lurah Dalam Meningkatkan Kinerja Pegawai Di Kelurahan Sidodadi Samarinda,” 2018.
Muliawaty, Lia, And Shofwan Hendryawan. “Peranan E-Government Dalam Pelayanan Publik (Studi Kasus: Mal Pelayanan Publik Kabupaten Sumedang).” Kebijakan: Jurnal Ilmu Administrasi 11, No. 2 (2020): 45–57.
Muslikha, Al, Muh Farhan, Zahra Tenri Sengngeng Za, Safitra Nuraziza, Andini Saputri, Siti Nur Fatimah, Nurmala Nurmala, Maesara Nur Hafifah, And S T Mutmainna. “Pelaksanaan Program Kuliah Kerja Nyata (Kkn) Sebagai Wujud Pengabdian Kepada Masyarakat Di Desa Lengkong Kabupaten Luwu.” Jurnal Pengabdian Masyarakat Bangsa 3, No. 7 (2025): 3380–91.
Pangestuti, Dewi Cahyani, And Renny Husniaty. “Peningkatan Kualitas Pelayanan Aparatur Pemerintah Kelurahan Limo Depok.” Jurnal Abdimas Bsi: Jurnal Pengabdian Kepada Masyarakat 4, No. 1 (2021): 46–59.
Sugiono, P D. “Metode Penelitian Pendidikan Pendekatan Kuantitatif, Kualitatif Dan R&D” 12 (2014): 42.
Suharto, Suharto. “Keberhasilan Pemerintahan Kelurahan Dalam Pemberdayaan Masyarakat Kelurahan Di Kota Semarang.” Qistie 14, No. 1 (2021): 41–63.
Syardiansah, Syardiansah. “Peranan Kuliah Kerja Nyata Sebagai Bagian Dari Pengembangan Kompetensi Mahasiswa: Studi Kasus Mahasiswa Universitas Samudra Kkn Tahun 2017.” Jim Upb (Jurnal Ilmiah Manajemen Universitas Putera Batam) 7, No. 1 (2019): 57–68.
Tobing, Lumban, Nasib Tua Lumban Gaol Lasmaria, Rogate Gultom, Marudut Situmorang, And Robert Juni Tua Sitio. “Pengembangan Prodi Manajemen Pendidikan Kristen: Sebuah Studi Kasus.” Didache: Journal Of Christian Education 2, No. 2 (2021): 115–32.
Zunaidi, Arif. Metodologi Pengabdian Kepada Masyarakat: Pendekatan Praktis Untuk Memberdayakan Komunitas. 1st Ed. Bekasi: Yayasan Putra Adi Dharma, 2024.
Downloads
Published
Issue
Section
License
Copyright (c) 2026 JURNAL AKADEMIK PENGABDIAN MASYARAKAT
This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.
